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BOOKING & PAYMENT PROCEDURES FOR OCCUPATIONAL HEALTH
BOOKING & PAYMENT PROCEDURES FOR OCCUPATIONAL HEALTH
Updated over 3 months ago

Step by Step Process

Service Request Reception

  • MedWorks Corporate Booking Team receives requests from corporations via email.

  • The Corporate Booking team will share the contact details with the Sales Manager

Quotation Request and Submission

  • The Sales Manager sends a Request For Quote (RFQ) to clinics via email

  • Clinics are expected to prepare and submit their quotations for services within 24 hours.

Quotation Review and Confirmation

  • The MedWorks Sales Manager reviews each quotation and finalizes the details with the corporate client.

  • The Booking team then shares confirmed service details, including patient information (Name, DOB, Email, Mobile Phone Number), Requested Service Detail, Date, Time and Service Location with the clinic.

Clinic Confirmation and Documentation

  • The Corporate Booking team will coordinate with clinics and confirm their ability to accommodate the appointment.

  • The MedWorks Corporate Booking team will provide a Guarantee of Payment (GOP), consent forms, and other necessary documents through the clinic’s dedicated Box Folder.

Service Provision

  • The patient visits the clinic at the scheduled appointed time.

  • The Clinics offer the requested services without charging the patient upfront and abstain from directly sharing any results with the patient.

Results and Invoice Submission

  • The Clinics upload the patient’s results and invoices to directly to MedWorks securely through the Box Folder.

  • MedWorks processes payment to the Clinic / Affiliate Partner upon receipt of the documents.

Billing

  • MedWorks will pay the Affiliate Partner/ Clinic on receipt of the invoice

  • Billing Contact Person: Joy Barroga

Additional Support for Clinics

Secure Document Management

  • Clinics gain access to a HIPAA-compliant Box account for secure document storage, with comprehensive setup training provided by MedWorks.

  • Detailed training on Box account setup will be provided by the MedWorks team.

Professional Development and Training

  • MedWorks will offer free training to Clinics / Affiliate Partners on the completion of corporate and other forms, certifications required for fulfilling service requests.

Equipment Provision

  • MedWorks will supply the below equipment required to conduct specific tests to the Affiliate partners/ Clinics.

List of Equipment Required

MedWorks equipment supply will be provided free of charge for the length of time the agreement stands with your facility (locations to be listed here).

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